Bijli games Terms and Conditions — Complete Guide

These Terms and Conditions ("Terms") Bijli Games ("Company", "we", "us") and users of this platform ("Member", "you", "Player"). By accessing or using the bijli games website, mobile app, or any of our services, you are deemed to have accepted these Terms & Conditions.

Bijli games is an internationally licensed online gaming platform offering cricket betting, Live Casino, slots, and a wide range of other gaming services to players in Bangladesh.

These Terms & Conditions are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail. If you disagree with any part of these terms, please discontinue use of bijli games.

To open an account with bijli games, you must meet the following eligibility requirements:

• You must be 18 years or older is required. Valid identification may be requested to verify your age at the time of registration or at any point thereafter.
• Online gaming must be legally permitted in your country of residence. Registration from restricted or prohibited countries and regions is not allowed.
• Each individual may only One Account Only can be created. Members of the same household may open separate accounts; however, multiple accounts from the same device or IP address may be flagged as suspicious.
• All information provided at registration must be truthful, accurate, and complete. Submitting false information is strictly prohibited.
• Your account password and login credentials must be kept strictly confidential. Sharing your account with anyone else is not permitted.

For KYC (Know Your Customer) verification, one of the following documents may be required: National ID Card (NID), Passport, or Driving License. Additional documentation may be requested for large withdrawals or suspicious activity.

The following rules apply to all financial transactions on Bijli Games:

• Deposits and withdrawals must be made Payment Method in Your Own Name only. Transactions through third parties are strictly prohibited.
• Before making a withdrawal, the deposited amount must be wagered at least once (balance rollover).
• Large withdrawals may be put on hold until KYC verification is complete.
• If suspicious transactions or money laundering activity is detected, bijli games may investigate the account and place a hold on the funds.

Bijli games offers a range of promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and more. The following terms apply when claiming any of these bonuses:

• Each bonus has its own Wagering Requirement stated separately. Generally, this can range from 1x to 30x.
• If the wagering requirements are not met within the specified period (typically 7–30 days) after claiming a bonus, the bonus will be forfeited.
• The same bonus offer cannot be claimed more than once, unless otherwise stated in the offer.
• Winnings from bets placed with bonus funds may only be withdrawn after the wagering requirements have been met.
• VIP and High Roller cashback bonus terms are separate — for details on those, VIP Page Learn more.
• Bijli games reserves the right to modify, suspend, or cancel any bonus offer at any time.

If you have any questions about a bonus offer, please contact our support team before claiming it. Once a bonus has been accepted, disputes regarding that bonus generally cannot be resolved through cancellation.

The following rules apply to all betting and gaming on bijli games:

• Cricket & Sports Betting: Bets placed after a match has started cannot be cancelled. If a match is abandoned due to a technical fault, all bets will be refunded.
• Live Casino: Bets cannot be changed or cancelled once a round has begun. If your connection is lost, the round will continue and the result will stand.
• Slot Games: Once a spin has started, it cannot be cancelled. All outcomes are determined by server-side RNG.
• If a technical error causes an incorrect payout in any game, Bijli Games reserves the right to correct and recover the excess amount.
• RTP (Return to Player) information for all games is available on the respective game page.

Bijli games reserves the right to temporarily or permanently suspend an account under any of the following circumstances:

• Providing false or incomplete identity information
• Multiple Account Management
• Use of third-party payment methods
• Bonus abuse or attempting to exploit the system
• Money laundering or suspicious financial activity
• Attempting to hack or technically exploit the platform
• Harassment or inappropriate conduct toward other members or staff
• Managing an Account Under 18

When an account is closed, the reason will generally be communicated. However, this may not be disclosed for legal reasons or during an ongoing investigation. To close your account voluntarily, please contact our support team.

Bijli games takes responsible gaming seriously. We want all our members to play within their limits and enjoy the experience.

• Deposit Limit: You can set your own daily, weekly, and monthly deposit limits. Limit decreases take effect immediately; increases take effect after 24 hours.
• Time-Out Mode: You can put your account on a break for a set period (from 1 day up to 6 weeks).
• Self-Exclusion: You may keep your account closed for an extended period (from 6 months up to 5 years).
• Reality Check: Periodic reminders will notify you how long you have been playing.

Bijli games takes your privacy seriously. Below is a brief overview of the information we collect and how we use it:

• Personal information provided at registration is used solely for account verification and service delivery.
• Your gaming history and financial transaction records are kept under strict security.
• We do not sell or share your information with third parties without your consent.
• Information may be disclosed to government authorities when required by law.

For more information, visit our Privacy Policy Read.

Bijli games takes all player complaints seriously. If you have a dispute or complaint, please follow the steps below:

• Step One: Contact our support team via live chat or email. Most issues are resolved within 24 hours.
• Step Two: If you are not satisfied with the support team's resolution, please submit a formal complaint form. A senior team member will respond within 5 business days.
• Step Three: If the issue remains unresolved, you may escalate your case to an independent dispute resolution body.

Bijli Games is not liable for the following:

• Losses resulting from internet disconnection or technical failure.
• Delays caused by issues with third-party payment providers.
• Unauthorized access to your account if you have failed to keep your password secure.
• Losses or damages caused by third-party websites or services.

Bijli games' maximum liability shall not exceed the total amount deposited in the past 30 days under any circumstances. These Terms & Conditions are governed by the laws of the country in which the company is registered.

If you have any questions about these Terms, Help Center Contact us. Last updated: January 2026.