Privacy & Security

Bijli Games Privacy Policy — Your Data Is Completely Safe With Us

Everything you need to know about how your personal data is collected, stored, and kept secure — explained here in plain English.

Last Updated: January 2026  |  Version: 2.4
SSL 256-bitEncryption
Secure ServersData Retention
Third PartiesNot for Sale
GDPRAgreed Policy
🔐
Your Privacy
Our Top Priority
Your Data Is Never Sold
Fully Encrypted Storage
Right to delete your data at any time
Independent Security Audits
Only Essential Data Is Collected
Bijli Games collects only the data necessary to provide our services and keep your account secure. We do not collect any excessive or irrelevant information.
Military-Grade Encryption
All your data is protected with 256-bit SSL encryption — the same security standard used by the banking sector, and the same technology powering Bijli Games.
No Sale to Third Parties
Your personal information, email address, and phone number are never sold to advertisers or third parties — that is a core commitment of Bijli Games.
Full Control Over Your Data
You can view, correct, or delete your stored data at any time — requests can be submitted directly from your account profile.
No Location Tracking
bijli games does not track your precise location. A limited amount of data is used solely to verify your country at the time of registration and is not stored separately.
Independent Security Audits
Bijli Games' data protection systems are regularly audited by independent security firms. We maintain the highest industry standards.
1
Introduction & purpose of this policy
Why This Document Was Created

Bijli Games ("Platform", "we", "us") treats the privacy of its members with the utmost importance. This Privacy Policy ("Policy") clearly and transparently explains what data we collect, how we store it, the purposes for which it is used, and the measures we take to keep your information safe.

By using Bijli Games, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

In simple terms: We want you to know exactly how we use your data. Keeping things unclear is never our intention. If anything is hard to understand, Help Center Ask Us.

This policy is crafted in compliance with international data protection standards (GDPR and equivalent regulations). Bijli Games always adheres to all applicable laws and regulations.

2
What Information We Collect
Complete List of Data Collected

Bijli games collects various types of information through different means. All categories of data are detailed below:

A) Information collected at registration

Data Type Why It's Needed Mandatory?
Full Name Account Verification & KYC Yes
Mobile number Login & Security Verification Yes
Email Address Support & Account Recovery Yes
Date of Birth Age Verification (18+) Yes
Address KYC Verification Optional
Copy of Identity Document KYC for Large Withdrawals Situation-Dependent

B) Information collected automatically during use

  • Device type, operating system & browser
  • IP address (for country identification)
  • Time Spent on the Platform & Pages Visited
  • Gaming Activity & Transaction History
  • Login & Logout Timestamps
We do not store your payment card number directly. Payment details are processed entirely by certified payment gateways.
3
How your information is used
How Your Information Is Used

Bijli Games uses collected data solely for specific and legitimate purposes. Here is how your data is used:

  • Account Management: Registration, login, password recovery, and account verification.
  • Service Delivery: Enabling gaming access, processing deposits, and completing withdrawals.
  • Security Assurance: Fraud detection, prevention of suspicious activity, and account security.
  • Fulfilling Legal Obligations: KYC verification, anti-money laundering, and regulatory reporting.
  • Customer Support: Fast resolution of your complaints and queries.
  • Experience Enhancement: Analyzing and improving platform performance.
  • Personalized Offers: Promotions and bonuses tailored to your preferences (only with your consent).
We never share your personal data with third parties for advertising purposes. Promotional communications from Bijli Games contain only platform-related information.
4
Data Sharing & Third-Party Policy
When and With Whom Your Information May Be Shared

Bijli Games does not typically share your data with anyone. However, limited sharing may occur in the specific circumstances outlined below:

Scenario What Data? Control
Payment Processors (bKash, Nagad, etc.) Transaction Data Only With Your Consent
Legal Authorities As Required by Legal Order Mandatory
KYC verification agency Identity Document Information Limited & Controlled
Security Partners Fraud-Related Data Contractual Confidentiality
Game Providers Gaming Data (Anonymised) Anonymization

All third-party partners are bound by the same level of privacy agreements as Bijli Games. They are strictly prohibited from using your data for their own purposes.

5
Cookies & Tracking Technologies
Use of Cookies on the Website & App

Bijli Games uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration Category
Session Cookie Keeping You Logged In When the Browser Is Closed Essential
Security cookie CSRF Protection 30 days Essential
Preference Cookies Remembering language & theme preferences 1 year Functional
Analytics Cookies Traffic & Usage Analytics 2 Years Analytics

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6
Data Retention Period
How Long We Retain Your Data

Bijli games does not retain your information longer than necessary. Retention periods vary depending on the type of data:

  • Active Account Data: For the full duration your account remains active.
  • Data from Closed Accounts: Up to 5 years, as required by legal obligations.
  • Financial Transaction Records: Up to 7 years, in accordance with regulatory authority guidelines.
  • Gaming Logs: 3 years for fraud prevention purposes.
  • Support Conversations: Deleted 2 years after the issue is resolved.
  • Marketing Consent: Deleted immediately upon withdrawal of consent.
Once the retention period expires, data is automatically and permanently deleted and cannot be recovered.
7
Your Data Rights
What You Can Do

As a Bijli Games member, you have the following rights over your own data:

👁️
Right to Know
You can request to know what personal information we have stored about you.
✏️
Right to Rectification
You may request corrections to any information that is inaccurate or out of date.
🗑️
Right to Erasure
You may request deletion of your data, provided there are no legal grounds preventing it.
🚫
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
📦
Right to Data Portability
You may request a download of your personal data at any time.
Right to Object
You may object to marketing communications or profiling at any time.

To exercise any of your rights Help Center Contact us or email support@bijligames.com. All requests will be responded to within 30 days of receipt.

8
Children's Privacy Protection
Our Policy on Protecting Minors

Bijli Games is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

  • Age is verified at the time of registration.
  • If we become aware that any data belonging to a minor has been collected, it will be deleted immediately.
  • In cases of suspicion, additional age verification documents may be requested.
If you are aware of a minor using Bijli Games, please notify us at support@bijligames.com. We will take prompt action.
9
Security Measures & Technology
How We Protect Your Data

Bijli Games follows industry-leading standards to protect your data. Key components of our security framework:

  • 256-Bit SSL Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security on your account.
  • Firewall & DDoS Protection: Prevention of cyberattacks.
  • Regular Security Audits: Penetration testing conducted by independent third-party firms.
  • Access Control: Only authorized personnel have access to your data.
  • Data Backup: Encrypted backups stored on separate secure servers.
Never share your password with anyone, and avoid logging in over public Wi-Fi. Enable 2FA to keep your account secure.
10
Privacy Policy Updates
How You'll Be Notified of Policy Updates

Bijli games may update this Privacy Policy from time to time. When changes are made, here is what we do:

  • The "Last Updated" date at the top of the policy will be revised accordingly.
  • A notice will be sent to your registered email address for any significant changes.
  • You will be notified of any changes the next time you log in to the platform.
  • 30 days' advance notice is given before any new policy takes effect.

Continuing to use the platform after a policy update constitutes your acceptance of the revised terms. If you do not agree to the updated policy, please request that your account be closed.

11
Contact & Data Protection Officer
Privacy-Related Contact

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

Email
privacy@bijligames.com
Live Support
Help Center — Available 24/7
Response Time
Within a maximum of 3 business days

To file a complaint directly with the Data Protection Officer, send an email with the subject line "DPO Request". Last updated: January 2026.

Play with Peace of Mind — Your Data Is Completely Safe

Your privacy is protected at Bijli Games. Register now and join Bangladesh's most trusted gaming platform.

SSL 256-bit No Data Selling GDPR Compliant 24/7 Support
বাংলা